Your diligence at virus scanning is admirable. Usually you have no problem cleaning up your computer and solving whatever issues arise. This time, however, your computer is claiming that a file labeled Csrss.exe is the problem. This is a common problem. Sometimes, your computer actually unnecessarily labels the Csrss.exe malware when it is really a necessary program file.

Steps:-
- Determine if the Csrss.exe file is a problem by using a virus scan such as one created by Norton or McAfee. Your computer may be mislabeling the file and a third party virus scan may illuminate the problem. The file is not legitimate if you have a Windows version early than 98.
- Use the Symantec removal tool developed for the Csrss.exe worm if your virus scan determines the file is dangerous. If this does not work, proceed to
- Locate the file and figure out if Csrss.exe is a Windows operating file. Look in the \Windows\System32 or \Windows\ServicePackFiles\i386 the date stamps should be identical, if not one may be infected.
- Check your Startup folder. Csrss.exe should not appear there as it is supposed to be launched automatically. If it appears in the Startup folder, it should be removed.
- Delete the file once you have found it and decided that it is indeed a problem file. Csrss.exe can be a legitimate file. Use a little detective work to uncover the problem and clean up your computer files.
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